1. Free circuit monitoring for all circuits sourced through us with our partners. Circuit monitoring provides the ability to view the performance of the circuit, the circuits are tested and you will be informed the circuit goes down.
2. You have another level of support, a tier one 24/7 NOC for ticket resolution through which outages are detected by the free monitoring platform. We respond to and repair circuit outages or you can opt for ticket resolution if you don’t have the time to manage outages on your own.
3. Some buyers still don’t trust the cloud support model. The cloud works, the question is whether the quality of voice and the control of that critical application will have the quality of experience needed inside the network. Using this technology, it makes your experience more transparent with the providers. It starts in the pre-sales process by removing fear and risk by ensuring applications will function as intended in the end-users environment. It works simply visiting a URL at your location. The test will determine exactly what the performance will be like to that supplier, in a instant, in real time. This will show you what quality of experience you can expect if you decide to migrate to hosted UC and help overcome many of the most common objections to hosted VoIP deployment.